User Data Deletion
Rosterpress respects your privacy. This page explains how to ask us to delete the personal data we hold about you, including any data received when you interact with us through Facebook or Instagram (for example, our ads, our Facebook Page or Facebook Login).
What data we may hold
- Order details: name, email, phone number, shipping and billing address, and the names or team names you asked us to print.
- Messages you sent us by email, chat or Facebook Messenger.
- Marketing preferences, such as your newsletter subscription.
- Basic public profile information (name and profile ID) if you contacted us or signed in through Facebook.
How to request deletion
- Email support@rosterpress.com with the subject line "Data deletion request".
- Include the email address you used with us and, if you have one, your order number. If your request is about Facebook or Instagram, also include the name on your Facebook or Instagram account.
- We will confirm we received your request within 3 business days and complete it within 30 days. We will email you when your data has been deleted.
What we may need to keep
We may keep a limited record of completed orders where the law requires it (for example, for tax, accounting or fraud-prevention purposes). This information is not used for marketing and is deleted once we no longer need to keep it.
Removing Rosterpress from your Facebook account
If you connected Rosterpress to your Facebook account, you can also remove it yourself: open Facebook Settings & privacy → Settings → Apps and Websites, find Rosterpress and select Remove. Then email us as described above so we can delete any data we already received.
Questions? Contact us at support@rosterpress.com. See also our Privacy Policy.